User Manual
awaBerry | No Email Received
Help screen when the email confirmation email was not received.
No Email Received
Summary
This screen is shown when a user did not receive the registration confirmation email. It displays the address the email was sent to, advises checking the spam folder, and offers two recovery options: return to the TAN entry screen if the email was found, or restart registration with a corrected email address.
Page Functionalities
- Email address display — Shows the address the confirmation was sent to (icon: email).
- Spam folder hint — Text advising the user to check their spam folder.
- "I have found the email, let me enter the TAN" link — Navigates to
/waitforemailto enter the TAN code. - Incorrect email hint — Text explaining how to fix the email address if it was entered incorrectly.
- "Register again with the correct email address" link — Resets the stored email and navigates to
/register. - ALTCHA human-verification widget — Always displayed to prevent abuse of the resend flow.
Scenarios
Email found in spam
- Check the spam or junk folder in your email client.
- Click I have found the email, let me enter the TAN.
- You are taken back to
/waitforemailto enter the TAN code.
Wrong email address was registered
- Click Register again with the correct email address.
- You are taken to
/registerto start a new registration with the correct address.
