User Manual
Wait for email confirmation
This page guides you through confirming your email address to activate your AwaBerry account.
Wait for email confirmation
Summary
This page appears after you have successfully created an AwaBerry account. Its purpose is to verify your email address by asking you to enter a unique code (TAN) sent to your registered email. Once verified, your account will be fully activated.
Page Access
You can access this page by navigating to: /waitforemail
Page Functionalities
- Information Messages: A green box might appear at the top, confirming that "The account was created." A red box will appear if there are any errors during the email confirmation process, displaying a specific error message.
- Key Information: Text indicating "Email confirmation" and instructing you to "check your emails for a confirmation email from AwaBerry." An animated image shows that the system is "Waiting for email confirmation."
- TAN Entry: A text input field labeled "Enter tan" where you should type the six-character code you received in your email.
- Verify TAN Button: A prominent button labeled "Verify TAN" that you click after entering the code to confirm your email address.
- CAPTCHA (Human Verification): If you attempt to enter an incorrect TAN multiple times, a "Check the box - human verification" section will appear, requiring you to prove you are not a robot before trying again.
- Support and Alternatives: Text reminding you to "Please wait at least a minute for a confirmation email from AwaBerry.com. Please also check your spam folder." A button labeled "I have received no email" which you can click if you haven't received the email after a reasonable waiting period.
Scenario Executions
Possible usage steps within this page
Successful Email Confirmation:
- Step 1: After creating your account, this page loads, indicating "The account was created."
- Step 2: Check your email inbox (and spam folder) for a confirmation email from AwaBerry. It will contain a 6-digit code (TAN).
- Step 3: Enter the 6-digit TAN into the "Enter tan" field.
- Step 4: Click the "Verify TAN" button.
- Outcome: If the TAN is correct, your email will be confirmed, and you will be redirected to the account confirmed page.
Requesting Support for Unreceived Email:
- Step 1: You are on the "Wait for email confirmation" page.
- Step 2: You have waited for more than a minute and checked your spam folder, but no confirmation email from AwaBerry has arrived.
- Step 3: Click the "I have received no email" button.
- Outcome: You will be redirected to a page that provides further options or guidance for unreceived emails.
Possible errors which may occur on this page
Incorrect TAN Entry:
Error: "TAN is not correct."
Reason: You entered a code that does not match the one sent to your email.
Action: Double-check the TAN in your email and re-enter it carefully.
Note: After two incorrect attempts, a "human verification" (CAPTCHA) box will appear, which you must complete before trying to verify the TAN again.
Incomplete Human Verification (CAPTCHA):
Error: "Please complete the 'Not a robot' verification to continue."
Reason: After multiple incorrect TAN attempts, the human verification (CAPTCHA) box appeared, but you tried to verify the TAN without clicking or completing the CAPTCHA.
Action: Ensure you click the "Check the box - human verification" checkbox and complete any challenges it presents before clicking "Verify TAN" again.
Failed Human Verification (CAPTCHA):
Error: "'Not a robot' verification failed. Please try again."
Reason: You attempted the human verification (CAPTCHA), but it determined you might still be a robot.
Action: Try completing the human verification again carefully.
Invalid TAN Format:
Error: "Please enter TAN, a valid TAN has six characters."
Reason: The TAN you entered is either empty or does not have exactly six characters.
Action: Ensure you enter a valid 6-character TAN.
Expired or Invalid Session (Redirect to Login/Register):
Error: The page redirects you to the login or registration page.
Reason: This can happen if you access the "Wait for email confirmation" page directly (e.g., via an old link) without an active account creation process, or if your session has expired.
Action: If you were expecting to confirm an email, you might need to restart the account creation process or log in if you already have an account.
