User Manual
Show current licence and daily usage values
This page provides a clear overview of your current license status and your daily usage statistics within the awaberry.com application. It also offers a direct option to manage or modify your subscription.
Show current licence and daily usage values
Summary
The 'Current License and Daily Usage' page is your central hub for understanding how your awaberry.com account is currently set up. Here, you can quickly review your active license details and see how much you've used the service each day. It’s designed to give you transparency and control over your subscription.
Page Access
You can access this page by navigating to: /user_showcurrentlicence
Page Functionalities
- "Your Current License" Display: This section prominently displays information about your active license, ensuring you always know your current subscription status.
- License Description: Provides a brief explanation of what your current license entails and indicates that you can modify it.
- "Manage Subscription" Button: A dedicated button that allows you to navigate to a separate page where you can manage or make changes to your existing subscription. This includes upgrading, downgrading, or cancelling your license.
- Daily Usage Statistics: This section presents a clear breakdown of your usage within the application on a daily basis, helping you track your activity and understand your consumption patterns.
Scenario Executions
Possible usage steps within this page
1. Viewing Your Current License:
- Step 1: Access the "Current License and Daily Usage" page from the main application menu.
- Step 2: Observe the "Your Current License" section to see the details of your active subscription.
- Step 3: Review the accompanying description to understand what your license provides and how to manage it.
- Goal: Successfully view and understand your current license status.
2. Managing Your Subscription:
- Step 1: While on the "Current License and Daily Usage" page, locate the "Manage subscription" button.
- Step 2: Click the "Manage subscription" button.
- Step 3: You will be redirected to a separate page where you can make changes to your license, such as upgrading, downgrading, or cancelling.
- Goal: Successfully navigate to the subscription management page to modify your license.
3. Checking Your Daily Usage:
- Step 1: Access the "Current License and Daily Usage" page.
- Step 2: Scroll down to the "Daily Usage Statistics" section.
- Step 3: Review the displayed statistics to understand your application usage on a daily basis.
- Goal: Successfully view your daily usage patterns within the application.
Possible errors which may occur on this page
1. "License Information Not Available" Error:
- Error: Instead of seeing your license details, you might see a message indicating that license information cannot be displayed.
- Why it happens: This typically occurs if there's a temporary issue connecting to the license server, your internet connection is unstable, or your account might not have an active license assigned or properly recognized.
- What to do:
- Check your internet connection.
- Try refreshing the page or navigating away and back to it.
- If the problem persists, contact support for assistance.
2. "Usage Statistics Unavailable" Error:
- Error: The section for "Daily Usage Statistics" might show an error message or appear empty, stating that data cannot be retrieved.
- Why it happens: This can happen if there's a problem fetching your usage data from the server, perhaps due to a temporary service interruption or a sync issue with your account's activity logs.
- What to do:
- Ensure your internet connection is stable.
- Reload the page.
- If the issue continues, it may be a temporary server-side problem, and you should try again later or reach out to support.
3. "Failed to Load Subscription Management Page" Error:
- Error: When you click the "Manage subscription" button, the application might fail to load the new page, displaying an error message or getting stuck.
- Why it happens: This usually points to a connectivity issue preventing the app from reaching the subscription management portal or a temporary problem with that portal itself.
- What to do:
- Verify your internet connection.
- Try clicking the button again after a short wait.
- If the issue persists, the external subscription management service might be experiencing downtime, or there could be a specific issue with your account's access to it. Contact support if needed.
