User Manual
Activation of licence
This page guides you through selecting and activating your license for the application, offering free, connect, and subscription options.
Activation of licence
Summary
This page is where you activate your application license. Depending on your choice, you can activate a free usage license, a connect license, or subscribe to a paid plan. The page will guide you through the activation process and inform you of its status.
Page Access
You can access this page by navigating to: /licenceinit
Page Functionalities
Licence Plan Selection
At the top of the page, you will see options to select your desired license plan. These include a free usage plan, a connect plan, and various subscription plans. Once you select a plan, the application will automatically attempt to activate it or guide you to the next step.
Activation Status
As the application processes your license activation, you will see status messages:
- Processing: A spinning circle along with messages like "Activating free usage license", "Activating free connect license", or "Open checkout page" indicates that the system is working on your request.
- Success: A green checkmark icon and the message "Activation of license successful" confirms that your license has been activated. For connect licenses, a button labeled "Connect first device" will appear, allowing you to proceed.
- Error: A red error icon and the message "Error on activation occurred - try again later" will be displayed if there was an issue during activation. You might need to try again later or ensure you are logged in.
Subscription Information (for paid plans)
- Trial Phase: If your chosen subscription plan includes a trial, you will see a message stating: "During the trial phase, cancellation is possible at any time at no cost."
- Checkout Cancellation: If you previously started a subscription checkout but cancelled it, a prominent message will appear: "You have cancelled the checkout process. Please select another plan or start again."
- Subscribe Button: For paid plans that are not yet subscribed, an "Subscribe" button will be available to initiate the payment process, which will typically open in a new web browser tab.
Scenario Executions
Possible usage steps within this page
Below are examples of how you might successfully use this page:
- Activating a Free Usage License:
- Navigate to the license activation page (e.g., by logging in for the first time).
- The "Basic" (free) plan is automatically selected.
- You will see "Activating free usage license".
- Upon successful activation, you will see "Activation of license successful", and the application will automatically take you to the home page.
- Activating a Connect License:
- Navigate to the license activation page.
- The "Connect" plan is automatically selected.
- You will see "Activating free connect license".
- Upon successful activation, you will see "Activation of license successful" and a button labeled "Connect first device".
- Click "Connect first device" to proceed to the device connection page.
- Subscribing to a Paid Plan:
- Navigate to the license activation page.
- Select your desired paid plan (e.g., "Pro").
- If a trial is available, you will see information about it.
- Click the "Subscribe" button.
- The application will display "Open checkout page" briefly and then open a secure payment portal in your web browser.
- Complete the payment process in the web browser.
- After successful payment, you will likely return to the application, which will then reflect your activated subscription.
Possible errors which may occur on this page
Here are some situations that might lead to an error:
- Activation Error:
- What happens: You see the message "Error on activation occurred - try again later".
- Why it happens: This typically occurs if you are not properly logged in, or if there's a temporary issue with the server communicating to activate your license.
- What to do: Ensure you are logged in. If you are, try again after some time. If the problem persists, contact support.
- Checkout Cancelled:
- What happens: For paid plans, a message appears: "You have cancelled the checkout process. Please select another plan or start again."
- Why it happens: This means you initiated the subscription payment process in the web browser but chose not to complete it or closed the payment page before finishing.
- What to do: You can select the same or a different plan and click "Subscribe" again to restart the payment process.
